Unified CommunicationsMiriam Motbey
Samsung Unified Communications allows your staff to stay in touch by an enhanced suite of Unified Communications (UC) solutions that are available across the SCM Enterprise and OfficeServ Series voice platforms.
Samsung’s UC Solutions can make any business more agile and responsive with the added benefit of employees becoming more efficient and productive through greater control and easier access to business-wide communications.
Samsung Unified Communications Case Study - Anglicare
Samsung Unified Communications Case Study - HPM Legrand
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Samsung Communications Manager All-in-One PBX
Samsung Communication Manager Enterprise edition is a pure-IP based comprehensive “all-in-one” solution, perfectly designed for midsize business with limited IP resources, delivering enterprise-level performance. SCM Enterprise integrates all the benefits of call control and rich applications such as conference, UC and mobility essential to midsize business on a single server.
Samsung Xchange provides connectivity to your telephone and to your office computer, making you more productive. When a call is received by your telephone, the caller’s telephone number (CLI) is displayed on your screen in a small, discreet, notification window and provides full call control functionality.
With Samsung’s latest Operator Console, your reception staff become more than just call handlers, they become an integral part of your sales and customer service operation.
Samsung WE VoIP is a smartphone application that provides users with voice-over-IP (VoIP) communications over private Wi-Fi networks when in the office and public Wi-Fi or 4G/LTE network when out of the office.
Give your agents the tools to improve call handling, resulting in customer satisfaction and retention.
Samsung Call Management Suite
Samsung CMS is a total call management solution that fully integrates with your Samsung phone system. With Samsung CMS, users are able view real-time and historic call statistics check the status of other extensions and record all external phone calls. Available in three fully integrated modules, Samsung CMS provides all the business tools you need for your telephone system.
Samsung OfficeServ Voicemail to Email
Whether you’re on the road or in the office, you can receive, respond to, transfer and forward voice, emails and faxes with ease and efficiency.
Samsung Business Solutions